Website Privacy Notice
This Privacy Notice explains the practices that Interactive Health International Inc.
(“CyberPatient”, “we”, “us”) follows in connection with the personal data that we collect through the use of our applications, visits to our website, or when you contact us directly.
What is Personal Data?
For the purposes of the work that CyberPatient performs and the regulations that CyberPatient needs to comply with, personal data refers to any information that relates to an identified or identifiable individual such as a name, email, mailing address or phone number.
Privacy Regulations Compliance
Because CyberPatient is a technology organization that provides products and services worldwide, we are expected to comply with different Privacy and Data Protection Regulations such as the General Data Protection Regulation (“GDPR”) in the EU, the California Consumer Privacy Act (“CCPA”) for residents in California and the Personal Information Protection and Electronic Documents Act (“PIPEDA”) in Canada.
We respect your privacy rights at all times, and we commit to protecting your personal data to the highest standard regardless of where you are located.
Data Controller and Data Processor
Some Privacy Regulators classify organizations depending on the role they play while processing personal data.
A Data Controller is an organization that determines how to collect and process personal data.
A Data Processor is an organization that processes personal data on behalf of a Data Controller.
CyberPatient is considered a Data Controller when collecting and processing personal data from visitors to our website or from prospective and active customers who are interested in using or use our products and services.
CyberPatient is considered a Data Processor when we process personal data from the end users of our active customers as per our customers’ requirements.
Both as a Data Controller or as a Data Processor, CyberPatient protects personal data to the highest level of care by following a strict privacy framework.
Personal Data Collection and Purpose of Processing
Interaction through our website
Requests for contact
We collect personal data provided directly by you during direct communication with any of our representatives either through email or through forms on our website. We collect your name, email address, phone number and the reason for your communication.
We use your personal data to acknowledge and respond to your request.
We collect personal data provided directly by you when you elect to participate in our referral program by referring your institution for a chance to win free access to CyberPatient services. We collect your name, email address, university name, year of medical school and student number.
We use your personal data to track the referral(s) you make and to award you with a referral prize once the individual you referred subscribes to the CyberPatient service.
CyberPatient Clinical Club
We collect personal data provided directly by you when you apply to be a member of the CyberPatient clinical club. We collect your name, email address, university name and year of medical school
We use your personal data to process your application and assess whether you are eligible to join the clinical club.
Signing up for email communication
We collect your email address if you agree to sign up for email communication with CyberPatient.
We send emails to the email address you have provided to keep you updated with information about CyberPatient and the services we provide which we think you, or your institution, may be interested in.
Scheduling meetings with a CyberPatient representative
We collect personal data directly from you when you request a meeting with a sales rep to discuss CyberPatient through the meeting scheduler on the website. We collect your name, email address, phone number, company you work for, job title and details relating to the appointment you are requesting.
We use your personal data to determine the purpose of your meeting and to schedule an appropriate time.
We store your contact data to follow up with you as a prospect or a subscriber of our application.
Registering for events
When you participate in a webinar or virtual event that is either hosted or co-hosted by CyberPatient, we collect your personal data. We collect your name, email address, and job title. We use the personal data provided track of participants and to enable you to sign into or participate in the webinar or event.
Webinars may be recorded and hosted on the CyberPatient website.